Q: What are the steps I need to take to return or exchange an item to Presents For Purpose?
We will gladly issue a refund if you receive an item that is not the correct product when returned within 21 days of the date your original purchase was shipped. Please contact us at (212) 580-0515 for further instructions.
All other items (except as noted below) may be returned for store credit or exchange ONLY within 21 days of the date your original purchase was shipped.
FINAL SALE - Custom jewelry, personalized or monogrammed orders, or any other items that say FINAL SALE on the product page are final sale, we do not accept returns, exchanges or issue store credit for these items. Thank you.